Return & Refund Policy

Return & Refund Policy

Thank you for shopping with littletikes. Your satisfaction is very important to us.

Returns

We accept returns within 30 calendar days from the date you receive your order. To qualify for a return, items must be unused, in their original condition, and returned in the original packaging.

Non-Returnable Items

The following items are not eligible for return:

  • Gift cards
  • Personalized or custom-made products
  • Final sale or clearance items

Return Process

If you would like to return an item, please contact our customer service at tatontangrenwq927@gmail.com within the 30-day return window.

Customers are responsible for the cost of return shipping unless the item is defective, damaged during shipping, or an incorrect product was sent. Return shipping fees will be calculated and displayed at checkout for new orders.

Once we receive your returned item, please allow 1-2 business days for processing and inspection.

Refunds

After we inspect and approve the returned product, we will notify you of the refund status. Approved refunds will be issued to the original payment method within 5-7 business days. Actual refund time may vary depending on your payment provider.

Order Cancellations

Orders can be canceled within 12 hours of placement. Please contact us immediately at tatontangrenwq927@gmail.com if you wish to cancel your order.

Shipping Times

Shipping typically takes 5-10 business days after order processing.

Contact Us

If you have any questions about our return and refund policy, please reach out to us at tatontangrenwq927@gmail.com.